Introduction
Flange Weld ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at flangeweld.com and interact with us.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: When you contact us or request a quote, we may collect your name, email address, phone number, company name, and other information you voluntarily provide.
- Browsing Data: We automatically collect certain information about your device when you visit our website, including your IP address, browser type, operating system, referring URL, and pages visited.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.
How We Use Your Information
We use the information we collect in the following ways:
- To respond to your inquiries and provide customer support
- To process quote requests and provide information about our products and services
- To send marketing and promotional communications (with your consent)
- To improve our website and user experience
- To analyze website traffic and usage patterns
- To comply with legal obligations
Disclosure of Your Information
We may share your information in the following situations:
- With Parent Company: As a Flange Weld brand, we may share your information with Texas Flange & Fitting Supply for business purposes.
- Service Providers: We may share your information with third parties who assist us in operating our website and conducting our business.
- Legal Requirements: We may disclose your information if required by law or in response to legal process.
- Business Transfer: If we are involved in a merger, acquisition, or bankruptcy, your information may be transferred as part of that transaction.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
To exercise these rights, please contact us using the information provided at the end of this policy.
Third-Party Links
Our website may contain links to third-party websites, including our parent company Texas Flange & Fitting Supply. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party website before providing your information.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly if you disable cookies.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: sales@texasflange.com
- Phone: 281-484-8325
- Hours: Monday–Friday, 8:00 AM – 5:00 PM CST